Privacy Policy for visitnuevoarenal.com
Introduction.
Welcome to visitnuevoarenal.com (the “Website”), a sustainable business travel website dedicated to promoting Costa Rica and Nuevo Arenal as a sustainable destination. At visitnuevoarenal.com, we hold ethical principles paramount and are deeply committed to safeguarding the privacy and security of your personal information. This Privacy Policy sets forth our practices for collecting, using, and protecting the information you provide while utilizing our Website.
Information We Collect
Personal Information
We may collect the following personal information from you when you interact with our Website:
- Contact Information: Your name, email address, postal address, and phone number, which you voluntarily provide when subscribing to our newsletter, contacting us, or making a booking.
- Account Information: If you create an account on our Website, we may collect login credentials and account preferences to enhance your user experience.
Non-Personal Information
In addition to personal information, we may automatically collect certain non-personal information through the use of cookies and similar technologies:
- Device Information: Your IP address, browser type, operating system, device identifiers, and other technical data.
- Usage Information: Pages visited, links clicked, and other actions taken on our Website to analyze user behavior and improve content.
- Analytics Data: We employ third-party analytics services to collect and analyze data about user interactions with our Website, aiding us in optimizing user experience and content presentation.How We Use Your Information
How we use your information
We utilize the information collected for the following purposes
- Providing Services: To offer travel information, blog posts, newsletters, and updates relevant to Costa Rica and Nuevo Arenal, tailored to your interests and preferences.
- Communication: To respond to your inquiries, provide customer support, and facilitate essential transactional or service-related communications.
- Website Enhancement: To continuously improve our Website’s functionality, content, and user interface based on user interactions and preferences.
- Ensuring Security: To uphold the security and integrity of our Website, protect against fraudulent activities, and safeguard your personal information from unauthorized access.
Data Sharing
At visitnuevoarenal.com, we uphold a strict no-sale policy and pledge not to lease, trade, or disclose your personal information to any third parties, except under the following circumstances:
- Trusted Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services. These providers are contractually bound to maintain strict confidentiality and are only permitted to use your information to support our Website operations.
- Legal Compliance: If required by law, regulation, legal process, or governmental request, we may disclose your information to the relevant authorities.
Cookies and Tracking Technologies
We employ cookies and similar tracking technologies to gather non-personal information about your interactions with our Website. These technologies enable us to personalize your experience, optimize content, and enhance the overall user experience. You have the option to manage your cookie preferences through your web browser settings.
Data Security
At visitnuevoarenal.com, we hold the security of your personal information in the highest regard. We employ robust industry-standard security measures, including SSL/TLS encryption, to protect your data from unauthorized access, disclosure, alteration, or destruction.
Your Choices and Rights
We recognize your right to access, update, correct, or delete your personal information from our records. Should you wish to exercise these rights or unsubscribe from our newsletters or marketing communications, you may do so by contacting us at [email protected] . We are committed to assisting you with your requests promptly.
Children’s Privacy
Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to facilitate the removal of the data.
Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked websites before providing them with your personal information.
Updates to the Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent version will be posted on our Website, with the effective date amended accordingly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please do not hesitate to contact us at [email protected]. Our dedicated team is committed to addressing your inquiries in a professional and timely manner.